posted 11-04-2009 08:13 PM                  

Anyhow when I finally did get the car they brought me both of the center caps from the front wheels. They both had broken tabs and would not stay on. The dealer told me that is how they found them which is entirely possible since I had just purchased the car and had not removed or checked them. In fairness to them one looked like it had been held on with silicone! I ordered two new hubs. I guess I need to check the rears.

I'm still not sure what took them so long but I just have this feeling they did not tell me everything. When I brought the car there for service they said they could not recall the last time they worked on a Prowler. That did not give me a warm fuzzy feeling!

While shopping Prowlers I was amazed at how many had the open ball joint recall. Is this because owners were nervous about having the dealers work on the cars?

posted 11-04-2009 08:53 PM                  

I had the same question in my mind; mine's a '99, had 7600 miles on it and was beautifully taken care of - so in ten years why didn't the original owner get the ball joints done, especially since it was a real safety issue?

posted 11-05-2009 06:55 AM                  

quote:

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Originally posted by FMP:
Brought my new to me 02 to the local Chrysler dealer last Friday to have the ball joint recall done. I dropped the car off at 7:30 and was told it would be ready to be picked up by late morning. I called at noon and was told it would be ready at 2:00. I called at 2:00 and was told it would be ready at 4:00. I was dropped off at 4:00 and waited until 5:45 for them to finish working on the car. I never got a satisfactory explanation as to why it took so long. I sort of had the feeling they weren't telling me something. They also changed the oil and installed a new tire sensor/valve stem.

Anyhow when I finally did get the car they brought me both of the center caps from the front wheels. They both had broken tabs and would not stay on. The dealer told me that is how they found them which is entirely possible since I had just purchased the car and had not removed or checked them. In fairness to them one looked like it had been held on with silicone! I ordered two new hubs. I guess I need to check the rears.

I'm still not sure what took them so long but I just have this feeling they did not tell me everything. When I brought the car there for service they said they could not recall the last time they worked on a Prowler. That did not give me a warm fuzzy feeling!

While shopping Prowlers I was amazed at how many had the open ball joint recall. Is this because owners were nervous about having the dealers work on the cars?

Frank

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posted 11-07-2009 04:14 AM                  

I have a question about the center caps but I will post in the technical section rather than completely hijack Hogzilla's thread.

Thanks to everyone for the tips on getting the center caps repaired.

Frank

posted 11-07-2009 10:43 AM                  

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Originally posted by KlondikeKat:
or forget the plastic center caps and put billet spinners on your wheels, one of the best mods IMO

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I second that! I have them and love them.

posted 03-11-2016 01:01 AM                  

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Originally posted by blackcat:
Check the threads on the oil pan. First time I had mine serviced they stripped the threads cause you have an aluminum pan with a steel plug.........

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I thought I would resurrect this old thread to ask a question. The Prowler tech at my local Chrysler dealership was inspecting my car and stripped out the threads on the aluminum oil pan. Service advisor tells me this is a common thing with Prowlers and all 3.5 L engines. He went on to say that eventually the pan threads would inevitably strip and would have to be to replaced with a $600+ reinforced unit to Chrysler made later. I am expected to pay for this. I'm surprised NOT to read more about this "common problem" on the POA website. Thoughts on this?

posted 03-11-2016 03:46 AM                  

quote:

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Originally posted by drbutton:
I thought I would resurrect this old thread to ask a question. The Prowler tech at my local Chrysler dealership was inspecting my car and stripped out the threads on the aluminum oil pan. Service advisor tells me this is a common thing with Prowlers and all 3.5 L engines. He went on to say that eventually the pan threads would inevitably strip and would have to be to replaced with a $600+ reinforced unit to Chrysler made later. I am expected to pay for this. I'm surprised NOT to read more about this "common problem" on the POA website. Thoughts on this?

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I'm the only one that has changed the oil in my car. Have never heard of the pan threads getting stripped till I read this.

My guess they are using their impact gun to remove and forget to reverse the gun before trying to remove.

I call it BS

posted 03-11-2016 04:23 AM                  

Check with a NAPA or CARQUEST parts store.....believe they offer a self-threading, over-size, new oil pan plug that will put you back on the road?

I'd guess the oil change jockey at that dealership screwed up the threads on your plug? Is the tech really a Prowler tech?

posted 03-11-2016 06:57 AM                  

quote:

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Originally posted by garysss:
What they said might be true if you did it, but they did it. I say they are responsible and would insist they fix it.

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posted 03-11-2016 09:44 AM                  

quote:

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Originally posted by ALLEY CAT:
I'd guess the oil change jockey at that dealership screwed up the threads on your plug? Is the tech really a Prowler tech?

Sounds more like they were recently promoted from the wash rack area?

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These are very good questions. What I was told, was that the mechanic who normally works on my prowler and other prowlers in the community was the one who stripped the threads. Now, that doesn't mean he's a "Prowler tech", per se. I guess my question would be exactly what is a "prowler tech"? Maybe it's time I found one.