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Prowler Ball Joint Recall
knuckles (Page 1)
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ProwlerOnline, Plymouth/Chrysler Prowler Discussion Forum
Prowler Ball Joint Recall
knuckles (Page 1)
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| This topic is 2 pages long: 1 2 This topic was originally posted in this forum: Political Off Topic |
| Author | Topic: knuckles |
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sfchief69 Prowler Junkie Posts: 244 |
posted 04-18-2003 10:50 AM
they did my ball joints yesterday,and on the inside of both knuckles are metal scratches top and bottom,from whatever tool they were using,service manager said they were from the special tool and unavoidable,i beg to differ!but want to find out from anyone else first before i call chrysler.so anyone else seen these marks? i"ll try and post a pic,thanks steve. |
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prowlerbabe Prowler Junkie Posts: 1046 |
posted 04-18-2003 01:03 PM
Happened to me too, along with 3 scratches on the driver side A arm. Service manager said that they are as careful as they can be and there is nothing the can do about it. "These things will happen." Needless to say, I'm NOT very happy! |
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Catwoman Prowler Junkie Posts: 964 |
posted 04-18-2003 01:11 PM
Recall work was done & I got the car back Wed nite...just finished washing the car and discovered all sorts of nice surprises from my dear mechanic. Unfortunately, the left lower arm is damaged with what I presume are tool scratches. I also see that they didn't take any precautions when removing the fender as it has "towel marks" on the outer edge, about 3" wide. I'm sure that can be buffed out but that's not the point. The fender and tire don't appear aligned properly either so I'm guessing that's part of the steering problem. Geez. My car is going back to the dealership on Monday - the service advisor already thanked me today for not screaming at him. Ugh! This message has been edited by Catwoman on 04-18-2003 at 01:12 PM |
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thedqman Prowler Junkie Posts: 1459 |
posted 04-18-2003 05:54 PM
My knuckles were scratched too, dealer said it was unavoidable!!! |
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ALLEY CAT Prowler Junkie Posts: 36093 |
posted 04-20-2003 09:47 AM
I've only seen one Prowler that has had the recall work, and seen the extreme scratches that resulted.  This to me is very UNACCEPTABLE!!!
Neal,,,can you shed some light on what would cause these severe scratches AND/OR how this situation can be avoided.
This message has been edited by ALLEY CAT on 04-20-2003 at 02:18 PM |
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MidlifeProwler Prowler Junkie Posts: 296 |
posted 04-20-2003 09:56 AM
I haven't retrieve my cat back from my "5 star" dealer yet because they told me the right front knuckle had to be replaced due to improper torque specs that accompanied the replacement joints from Chrysler. I think what really happened is just like everyone else's, they were probably damaged, but at least they are replacing it. This recall which supposedly takes 2 hours is turning into 2 weeks. |
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Catwoman Prowler Junkie Posts: 964 |
posted 04-20-2003 12:02 PM
A/C, thanks for your input on my a-arm damage. I can overlook the one side but the other is absolutely ruined. |
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Todd Cameron unregistered Posts: 964 |
posted 04-20-2003 03:21 PM
This is really sad, it is SO avoidable too. Guess no one ever told them about rags and aluminum vice clamp brackets. Going to have to watch mine being done I guess. |
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ALLEY CAT Prowler Junkie Posts: 36093 |
posted 04-20-2003 05:07 PM
quote: Todd - Tell us more. Thanks |
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Larry Lord Prowler Junkie Posts: 3709 |
posted 04-20-2003 06:12 PM
quote: Larry S - To the best of my knowledge there has been no damage done to any of the SoCal cars while doing the recall on the ball joints. I have dis-asssembled and re-assembled my front suspension a couple of times and have never damaged anything. Rags and soft jaws for the c-clamp are always an option but taking your time and not using air tools is really the solution when doing the work. I have not seen the c-clamp in person but I from experience, I'm guessing that there is a sleeve or collar that should be in place when using it to prevent any marring of the control arms. Using a hammer to remove the ball joint is a major no-no and would no doubt do some damage to the knuckle! The knuckles or control arms should in no way be damaged when doing the recall, as the Prowler tool kit has a ball joint removal tool that doesn't even touch the knuckle when breaking the ball joints loose. I've used it myself many times. After breaking both ball joints loose, the knuckle is removed from the car and is nowhere near the control arms while the ball joints are pressed in or out. It sounds to me like the only knuckle problem we have is the knuckleheads that are not qualified to do the recall!
This message has been edited by Larry Lord on 04-20-2003 at 06:16 PM |
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ALLEY CAT Prowler Junkie Posts: 36093 |
posted 04-20-2003 07:23 PM
Thanks Larry - looks like most of us should print out all the information posted on the POA Ball Joint Recall Forum and take along to forward to the service managers,,,,before the work and damage is done. I'm thinking when many of the damaged A arm pictures are posted,,,most will be shocked at what they are looking at. Thanks again. |
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Larry Lord Prowler Junkie Posts: 3709 |
posted 04-20-2003 08:41 PM
Just a hunch here but,,, I wonder if some of the damage is being caused by some dealers taking the cheap way out, not buying, begging, borrowing or stealing the c-clamp style ball joint press. This message has been edited by Larry Lord on 04-20-2003 at 08:43 PM |
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Todd Cameron unregistered Posts: 3709 |
posted 04-20-2003 09:32 PM
Larry, sounds like it to me. There is NO excuse for this with proper tools. |
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prowlerbabe Prowler Junkie Posts: 1046 |
posted 04-20-2003 09:33 PM
Here's a shot of the scratches on the lower A arms. Can me anal, but it really bothers me.
More scratches on the inside radius above the lower ball joint - a little hard to see.
This message has been edited by prowlerbabe on 04-20-2003 at 09:47 PM |
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Marty Usher Prowler Junkie Posts: 13833 |
posted 04-20-2003 09:37 PM
quote:
I guess I will see what happens next week when I get my car in for the recall. This message has been edited by Marty Usher on 04-20-2003 at 09:39 PM |
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prowlerbabe Prowler Junkie Posts: 1046 |
posted 04-20-2003 09:50 PM
No Marty, I got the " we are as careful as we can be & these things are bound to happen." It sounds like I'm left out in the cold. Just another justification to have Gary E chrome them for me. Should I start a fried candy bar stand at the fair to collect some funds? LOL  This message has been edited by prowlerbabe on 04-20-2003 at 09:51 PM |
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Marty Usher Prowler Junkie Posts: 13833 |
posted 04-20-2003 09:55 PM
Kendra - have you thought about contacting your DC area rep? Anybody that has seen your car at events can verify it has always been "detailed" beyond belief. (I did not say "anal", did I?  )I forgot about the the fried candy bar stand. Maybe I should set one up for Kentucky Derby so I can pay for my next engine rebuild! |
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Marc-Colo-99 Prowler Junkie Posts: 1614 |
posted 04-20-2003 09:56 PM
I had mine done last week, the dealer had the prowler tool kit with the proper tools and absolutely no problems. After all these posts I checked again today and there is no evidence of the work other than some marks on the nuts they had to remove. The tech (not Prowler certified) had the C clamp, and prowler kit (covered with dust and brand new) and knew what he was doing. It doesn't seem like a big deal (watched the whole thing) and I removed the wheel caps myself b4 taking it in. One reminder, don't forget to re torque your wheels (90 pds) after a few miles. ------------------ |
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Catwoman Prowler Junkie Posts: 964 |
posted 04-20-2003 10:33 PM
I was told that it wasn't the prowler tech but their "front end specialist" who took care of the recall work on my car. After seeing Kendra's pic, I'm going out to take a picture of mine. For the sake of saving time, can I email this pic to someone to post for me? By the way, so far (knock on wood) I have not had a problem with center cap issues. This message has been edited by Catwoman on 04-20-2003 at 10:33 PM |
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ALLEY CAT Prowler Junkie Posts: 36093 |
posted 04-20-2003 10:43 PM
Kendra - While your's is bad (I'd be super pis$ed), Debbie's shows more scratches about 2 to 3" from the ball joint. |
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idive Prowler Junkie Posts: 8483 |
posted 04-20-2003 10:43 PM
Feel free to send it to me. It wont take but about 5 minutes to get it online once I get it. Addy is in my profile. |
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Black Tie 161 Prowler Junkie Posts: 3563 |
posted 04-21-2003 08:37 AM
MidlifeProwler...See my thread on the torque specs...the dealer is telling the truth about the damage cause! Chrysler changed the torque specs from 95 to 65! How could they have miscalculated by so much?!? My mechanic used a black sleeve in conjunction with the C-Clamp tool to remove the ball joint. Check with your dealer to see if they... 1) Know about the new torque specs |
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ETMIDZT Prowler Junkie Posts: 2278 |
posted 04-21-2003 01:12 PM
Hopefully someone from D/C is reading these as they get posted!! This is important stuff! |
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Catwoman Prowler Junkie Posts: 964 |
posted 04-21-2003 05:50 PM
hope this works....here's the link to pics of the a-arm. http://members.fortunecity.com/idive/debbie1.html |
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blackcat Prowler Junkie Posts: 1744 |
posted 04-21-2003 06:15 PM
CW, is the dealership still there? If that was my car they'd either be gone or MIA.......... This message has been edited by blackcat on 04-21-2003 at 06:19 PM |
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