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  LAWSUIT? (Page 2)

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This topic was originally posted in this forum: Political Off Topic
Author Topic:   LAWSUIT?
idive
Prowler Junkie

Posts: 8483
From: Texas USA
Registered: APR 2003

posted 04-20-2003 01:38 PM     Click Here to See the Profile for idive     
With all the recall damage a number of people are receiving from this ball joint recall, I'm beginning to think it may be about time we look at a class action lawsuit. Am I the only one to have these thoughts?


Todd Cameron
unregistered

Posts: 8483
From: Texas USA
Registered: APR 2003

posted 04-20-2003 03:18 PM           
You have a problem here, work each dealer does has no liability by the manufacturer, only each dealer. Each person with damage would have to sue each dealer separately. Chrysler is not responsible for a dealer's mechanic.


GRROWL
Prowler Junkie

Posts: 2404
From: Herndon, VA
Registered: FEB 2002

posted 04-20-2003 06:39 PM     Click Here to See the Profile for GRROWL     
quote:
Originally posted by idive:
With all the recall damage a number of people are receiving from this ball joint recall, I'm beginning to think it may be about time we look at a class action lawsuit. Am I the only one to have these thoughts?

If you're including the improperly designed #$%^& center caps, it's a sure winner!

-GRROWL

idive
Prowler Junkie

Posts: 8483
From: Texas USA
Registered: APR 2003

posted 04-20-2003 08:32 PM     Click Here to See the Profile for idive     
quote:
Originally posted by Todd Cameron:
... work each dealer does has no liability by the manufacturer, only each dealer. Each person with damage would have to sue each dealer separately. Chrysler is not responsible for a dealer's mechanic.

I might have jumped the gun a little with this topic, I'll grant you that. I would agree with you if so many people were not being told that the damages done are unavoidable. IF THIS IS TRUE, it is Chrysler that devised this method of repair without providing the dealer the parts to replace the damaged ones. When you take you car in for repairs that they know can't be done without damaging your vehicle, it is the responsibility of Chrysler to provide the dealers with the replacement parts to restore your car to the condition it was when you took it to them. That's just my opinion. I would hope, for the sake of my fellow owners, that as more of these are done, that they will find that the damages are avoidable, and take the necessary precautions.


Todd Cameron
unregistered

Posts: 8483
From: Texas USA
Registered: APR 2003

posted 04-20-2003 09:35 PM           
It's only "true" because the dealers are A: too stupid to buy the right tooling, or B: have such imcompetant mechanic's who cannot even press a sleeve joint out. pick one, still is the dealers fault.


BeWare
Prowler Junkie

Posts: 18511
From: Acworth,GA,USA
Registered: JUL 2000

posted 04-20-2003 10:26 PM     Click Here to See the Profile for BeWare     
If the damages that some have experienced were truely unavoidable, how did they avoid damaging mine and others whom have had no problems. I have a 99 with the glossy arms. They didn't damage my A Arms, my wheels or break any center caps. I agree with Todd. This damage repair issue is a dealer problem not DC. I was among the first in the POA to get mine done and the very first at my dealership. So it was not an issue of learning to do it right. I suspect that where the damaged has occurred it was an issue them not wanting to be bothered with it in the first place and rushing to get it out the door as quickly as possible.

This message has been edited by BeWare on 04-20-2003 at 10:30 PM

GRROWL
Prowler Junkie

Posts: 2404
From: Herndon, VA
Registered: FEB 2002

posted 04-20-2003 10:53 PM     Click Here to See the Profile for GRROWL     
DOES ANYBODY HAVE THE WRITTEN RECALL REPAIR PROCEDURE FROM CHRYSLER THAT THEY CAN POST?

Lacking that, I don't believe anyone can take a position on who's responsible - there's just not enough information.

Before I would take a position, I would want to see the actual written procedure that Chrysler is directing the dealers to use.

I can see the procedure in the Service Manual to replace a front lower balljoint and it is different than what is being reported (manual says to replace the entire front lower A-arm). Without knowing the revised procedure, I don't have the data to draw an informed conclusion of whose fault it is.

For instance, if Chrysler said, "take a 20 pound sledgehammer and bang out the balljoint", I would think they would be responsible for the logical consequences that followed. It they said, "pad the C-clamp tool with an aluminum washer to protect the A-arm" and the dealer didn't follow the procedure, then yes, it would be the dealer's fault.

I think we need to take a deep breath and gather the information. Does anyone have any first-hand experience of a SUCCESSFUL class-action lawsuit (other than for the lawyers?).

-GRROWL



Andy R
Prowler Junkie

Posts: 760
From: Cincinnati, OH
Registered: JAN 2001

posted 04-21-2003 09:40 PM     Click Here to See the Profile for Andy R     
All dealers should have the recall repair instructions. My tech followed it while he was doing the repair.


Black Tie 161
Prowler Junkie

Posts: 3563
From: MD, USA
Registered: JUL 2002

posted 04-22-2003 07:03 AM     Click Here to See the Profile for Black Tie 161     
It comes down to being at the mercy of the individual working on your car. You can only hope he cares about it.

My tech used the black aluminum sleeve and the C-Clamp to work out the ball joint. I saw the instruction sheet, and though I didn't read it word for word, you would HAVE to think that it was explicit in using those tools. How else would my mechanic know to use them? He never worked on a Prowler before! But being careful was more important in this procedure than prior experiance working on the car.

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