ProwlerOnline, Plymouth/Chrysler Prowler Discussion Forum
Prowler Ball Joint Recall
Recall C03 - Dealer Service Instructions (Page 2)
UBBFriend: Email This Page to Someone!
profile | register | preferences | faq | search
|
|
ProwlerOnline, Plymouth/Chrysler Prowler Discussion Forum
Prowler Ball Joint Recall
Recall C03 - Dealer Service Instructions (Page 2)
profile | register | preferences | faq | search
|
| This topic is 2 pages long: 1 2 This topic was originally posted in this forum: Political Off Topic |
| Author | Topic: Recall C03 - Dealer Service Instructions |
|
dpena Administrating Kat Posts: 5359 |
posted 04-28-2003 10:53 AM
POA enthusiasts, The link way below you can find on my website on the main page. I've felt so bad for many of you who have had a messed up experiance with your KATS. I especially feal real bad for Debbie aka CATWOMAN because I know her.... She loves her KAT and now I can feel from her posts she has been runed over by her dealer and her nine lives have been wasted. So sorry Debbie I would like all of you future ball joint doers to go armed and ready to the dealership. You walk in well informed and ready to tell them how it should be done. The link below holds the official documents that detail how the correct way to service Recall C03. The first page holds the correction to the torque specs that were miss printed. The original documents will show where the correction occured. I would suggest after reading the document and memorizing it . Test your Tech guy at whatever dealership you will go too. If they do not respond with the correct answers then walk away and find one that has done their homework.
Later... ------------------ |
|
Thunder Prowler Junkie Posts: 456 |
posted 04-28-2003 11:46 AM
THANKS FOR THE POST! |
|
jkprowlin Prowler Junkie Posts: 197 |
posted 04-28-2003 12:05 PM
Dan, Thanks for the info. I am trying to print it but the right side keeps getting cut off. I have adjusted the margins to no avail. Can you put this out as a PDF document? Thanks
|
|
R Rodenfels Prowler Junkie Posts: 240 |
posted 04-28-2003 12:57 PM
Thank you very good work as always Dan Bob |
|
Black Tie 161 Prowler Junkie Posts: 3563 |
posted 04-28-2003 02:17 PM
Thanks dpena that's cool.  The next statement I am about to make has absolutely no reflection on your post, just my opinion in general about this BOTCHED recall. Just so you know this isn't directed at you in anyway....NOWHERE in the notice does he mention what overtorquing will do, and passing questions to your service manager is passing the buck. Really the whole recall thing pisses me off to no end. We need an official word from DC about what overtorquing REALLY does to the car. My service manager says everything looks OK despite the incident after retorquing, and now I read posts saying that the car is unsafe to drive if they were overtorqued... Someone couldn't proof such an important spec before sending out instructions to dealers all over? |
|
dpena Administrating Kat Posts: 5359 |
posted 04-28-2003 02:17 PM
Your all very welcome. Please also thank Obi-Wan. He provided the docs. He is not computer savy as of yet but he is working on it. jkprowlin, I will spin up a pdf version... If you use Internet Explorer and do a File ... Print Preview ... then print, it will adjust it for you. Pdf coming up... Later.. |
|
idive Prowler Junkie Posts: 8483 |
posted 04-28-2003 03:11 PM
Ditto Black Tie 161 re: what will it do??? As for printing, I had the cut-off problem too. Right clicked on the document and saved it as a picture, then printed the picture. Looks just like the official document. Thanks to dpena for all your help getting that for us!  |
|
dpena Administrating Kat Posts: 5359 |
posted 04-28-2003 05:00 PM
Okay, I reduced the image size to 11 x 8 and printed some pages and they worked. Please go back to the link and when you see the page appear make sure you hit the reload button to clear your browser cache of the old file. All of this pages are pictures. They were scanned in and release as a jpg image. Hope this helps all you future ball joint changers. Later... |
|
jkprowlin Prowler Junkie Posts: 197 |
posted 04-29-2003 06:21 AM
Thanks Dan  . These printed perfectly ! I will be taking this with me, along with many other posts to the dealer.jk |
|
Black Tie 161 Prowler Junkie Posts: 3563 |
posted 04-29-2003 07:23 AM
jkprowlin...Some advice....Be VERY selective about which posts you bring to your dealer. They hate when customers do that and it's a fine line between being informed and a pain in the arse to them. I walk that fine line every time I go there... |
|
jkprowlin Prowler Junkie Posts: 197 |
posted 04-29-2003 09:43 AM
Understood BT, I also have walked that line with previous vehicles.... I'll only use the ones I need, and with any luck, I won't need any of them.. We'll see... |
|
idive Prowler Junkie Posts: 8483 |
posted 04-29-2003 10:18 AM
I'm just taking the documents, record's post 4-23-03 @ 12:02pm detailing how it all goes together and how damage occurs, and Chukmar's 2 posts 4-23-03 @ 9:18pm & 4-25-03 @ 9:17pm where his Mopar rep and Prowler tech both state that they know overtorqueing would no doubt cause damage and that the car should not be driven further. I think these are very good, informative posts and provide all the backup needed. My thanks goes out to dpena for providing us the documents. This message has been edited by idive on 04-29-2003 at 10:21 AM |
|
Black Tie 161 Prowler Junkie Posts: 3563 |
posted 04-29-2003 12:35 PM
idive: I trust my service dept. and the service manager himself checked out the knuckles during retorqueing. he said it is fine and safe to drive. He said there was no damage done. No offense to chukmar's posted info, but who do I beleive?!?! I just get more and more confused about this recall error the more I read. I don't even want to check this section anymore....just drives me nuts! I'm still so mad that I was punished by errors from taking my car in ASAP. Three more days of waiting for the recall procedure, and all this would have not been an issue at all for me. I am furious at Chrysler for not taking the time to proof a serious recall procedure!!! |
|
idive Prowler Junkie Posts: 8483 |
posted 04-29-2003 04:07 PM
My dealer has been less than decent on this entire recall issue from the initial phone call before having them done. I would have gone elsewhere, but I was always happy with them before this. There was damage to my lower arms and both front rims and I'm getting new rims and they are going to try to repair the arm damage. I just wanted to get it all done at once if there was a problem on my knuckles. He was/is not aware of the overtorqueing issue and was NOT willing to look into it at all, so I really had to get what I could on this to provide to him myself. Now I am faced with a bit of a kunundrum... before I talk to my dealer about this again, I just now had a friend check the torque on my upper nut. It was set at 30 ft. lbs. I'm sorry if this is a stupid question, but I really don't know... Can anyone advise me how this will effect anything? Can they simply tighten it and be ok, or would they have to replace the one time use nut to tighten it? My dealer is awaiting my call... Thanks! This message has been edited by idive on 04-29-2003 at 04:08 PM |
|
jkburns Prowler Junkie Posts: 1370 |
posted 04-29-2003 10:23 PM
I had my "recall of the recall" work done today. My Prowler Tech, whom I trust implicitly, said everything looked fine and there was no damage. I too am a bit torqued (sorry, bad pun) at DC because of this, but understand that unintended mistakes happen to all of us from time to time. Thank goodness my dealer is on the ball and customer-oriented. ------------------ |
| This topic is 2 pages long: 1 2 All times are CT (US) | This is an ARCHIVED topic. You may not reply to it! |
All material contained herein, Copyright 2000 - 2012 ProwlerOnline.com
Powered by Infopop www.infopop.com © 2000
E-Innovations, LP
Ultimate Bulletin Board 5.45c
Do I be a pain and pester my service manager with printouts of threads after he inspected the knuckle himself?!? I'll just be alienating myself with the very people I need on my side for warranty issues!
