Posts: 172
From: Clearwater, FL,USA
Registered: FEB 2001

posted 05-09-2003 11:38 AM         

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I was wondering, on the letter I received in the mail it states that the recall takes 2 hours to do. Since I moved last year, I am closer to a different dealership. I called this dealership that is close by and have sold Prowlers and service them also, so experience is not an issue. I called and asked to see how long they would take to do the car....and to my surprise, they need it for 9 hours (8-5. That to me is ridiculous. Since I am alone at this time and all my friends are busy, that is unacceptable as waiting time. This only means that they will work on the car in their "spare" time. I decided to take my business elsewhere, to the place I used to take the Prowler. This place is 1 hour away, but they will do it in 3 hrs tops.

My question is, what did the people that took their cars in for the recall do, wait or go home? Any suggestions?

BTW....I almost also got decapitated since the hood shocks are dead. That was a nice surprise as well.

Posts: 583
From: Texas Hill Country
Registered: DEC 2001

posted 05-09-2003 11:42 AM         

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I took mine in and let the dealer have it for the day...

3 days later my husband had his done in about 3 hours.

Posts: 760
From: Cincinnati, OH
Registered: JAN 2001

posted 05-09-2003 02:52 PM         

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I just got new hood shocks at Car Quest.

About the recall service, I'd wait AND watch. I believe if they have competent service people, they should have nothing to hide.

Posts: 841
From: Orlando, Florida
Registered: AUG 2000

Posts: 18511
From: Acworth,GA,USA
Registered: JUL 2000

posted 05-09-2003 02:58 PM         

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I left mine for a day but it only took a few hours. Please see the Ball Joint Recall discussion. This subject has been covered in great detail and there is too much information covered to include in a single response
http://www.prowleronline.com/cgi-bin/forumdisplay.cgi?action=topics&forum=Ball+Joint+Recall&number=14&DaysPrune=45&LastLogin=

This message has been edited by BeWare on 05-09-2003 at 02:59 PM

Posts: 297
From: San Clemente, CA USA
Registered: JUL 2000

posted 05-09-2003 07:25 PM         

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Had mine done today.Took 50 minutes for actual work time.I stood next to the tech and watched every move.I have a chrome front end and not a single mark on them.In this part of So Cal.we are blessed with having the BEST PROWLER TECH AND the best dealership around.

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Posts: 1724
From: Phoenix, AZ USA
Registered: FEB 2003

Posts: 36093
From: Mesa, Az
Registered: JUL 2000

Posts: 1724
From: Phoenix, AZ USA
Registered: FEB 2003

Posts: 1724
From: Phoenix, AZ USA
Registered: FEB 2003

Posts: 3563
From: MD, USA
Registered: JUL 2002

posted 05-12-2003 07:10 AM         

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My dealer is an hour away and worth the drive. Wait for the car and get them to let you stand with car even for just a few minutes...

That gives you a chance to see if the car was lifted properly, and a chance to look under the car while it is on the lift. I spotted leaking shocks during my recall and had them placed under warranty.

Look for leaks and other things you can only see up on a lift.

All times are CT (US)