Home Page | Owners Registry | Discussion Forums | ProwlerMall | Event Scrapbooks | About |
Bottom of Page This topic is 3 pages long: 1 2 3 |
next newest topic | next oldest topic |
Author | Topic: Major Disappointment |
halicat unregistered Admin Use |
posted 05-07-2005 11:09 AM
larry... those look so great !! i wish i could afford them... maybe next year after i get the inners powder coated... love that gold ! |
BeWare POA Site Supporter Prowler Junkie From:Acworth , Georgia , USA |
posted 05-07-2005 11:34 AM
Another alternative. This is what we have on our Kat. Only my centers are cotton candy |
mysticspot Prowler Junkie From:state college, pa, usa |
posted 05-07-2005 11:47 AM
Boy do I love this dealer/dc/product bashing. Chrysler cares as much about the prowler now as it does the omni,talon,summit or any other vehicle they currently have stopped production of. For those individuals who have a relationship with a chrysler dealer, I would think they would tend to get more than someone who bought their prowler at a off brand dealership, and now takes it to their dealership for service. What do they think is owed to them by the dealer. Once a problem occurs out of the stated warranty, who pays? You only have three choices: first the factory rep can authorize to pay for repair on chrysler behalf, each situation is evaluated on their own. So, chrysler is more willing to assist the individual who purchased the vehicle new from them (not used) and if the individual has all of their service done at the dealer ship this also helps. The reps use all of this info to determine if assistance is to be offered. The other choice is the dealership assisting, and guess what, if you did not buy it there.......I bet they will not help. Third option, you pay. I can't believe some of the comments from individual who purchased their Kat from some used car jockey, and want someone else to pay for repairs on out of warranty conditions.....please. I met with chrysler customers for a living when I worked for them as a rep. In about 1994, chrysler made the decision to have the dealerships "handle" customer problems. Very rarely will DC get involved in problems. They feel the best ones to handle the situation is the dealer. They simply do not have the manpower to put dc employees in the field to handle all of the concerns. I will say that across the board, warranty repairs have decreased well over 50% over the past five years. I have talked several kat owner through the proper steps to resolve problems. If anyone wants my 2 cents, please email me and I can tell you what to do. I have also gone to my prowler tech for advice on some issues. chris |
Larry Lord Prowler Junkie Personal ScrapBook From:Colton, CA |
posted 05-07-2005 12:17 PM
Excellent post Chris. In over 6 years and 100,000 miles of Prowler ownership I've had just about every problem ever mentioned with a Prowler. Halicat, This message has been edited by Larry Lord on 05-07-2005 at 12:19 PM |
halicat unregistered Personal ScrapBook Admin Use |
posted 05-07-2005 01:03 PM
yea Larry it would.. especially if you sent me the $600 to pay for Chryslers |
halicat unregistered Personal ScrapBook Admin Use |
posted 05-07-2005 01:20 PM
Chris... you wouldn't be a little bias being a dealer and all...?? i can't believe all the defence about defective merchandise.... HELLO....2800 miles ! Chrome Peels off... never driven in gravel, never driven in winter, guys have them peeling still in the boxes....what part of this are you not getting ....??? don't bother going on and on how its a privilege to own a prowler... it wasn't free |
TooHipCat POA Site Supporter Prowler Junkie From:Londonderry,NH |
posted 05-08-2005 03:39 PM
quote: I don't know about Halicat...but that's what I think I'm gonna do. I just can't take it anymore. Too many problems associated with the Prowler. I really like the Prowler Purple so I figured my next ride has to be pretty close. I am posting a pic of my potential new ride below. I really hope the owner will throw in his pet pigeon at the time of sale. Guys...PLEASE let me know what you think of my new ride...well...I guess it's not mine yet. I still have to deal with all the legal mumbo jumbo. You know...getting it shipped over here and all.
I hope you guys won't treat me any different now that I'm changing my vehicle of choice. I had to edit this cuz I just realized the color looks more like a High Voltage Blue rather than Prowler Purple. I hope I can get my $5.00 deposit back. I wonder if he'll still throw in the pigeon. Brian This message has been edited by TooHipCat on 05-08-2005 at 04:03 PM |
DUSTI unregistered Admin Use |
posted 05-08-2005 05:33 PM
YAY.............Fiat Cinquecento......we used to call it an "Elephant's rollerskate" |
KrazzyKatt Prowler Newbie From:The Great US of A!! |
posted 05-10-2005 12:03 AM
quote: Hey, man......like I said, I read but don't post much. My comment wasn't meant to be an insult. I just figured if ya aren't happy with the situation with DC and your cat, you should maybe find something you'd be happier with. I read a lot of automotive stuff and the bottom line is that manufacturer's only recall things that are safety issues. Peeling wheels aren't a safety issue, so they aren't obligated, especially if they're past the warranty thing. Now if mine were peeling I guess I wouldn't be happy either but there have been some good other choices offered here. |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 05-10-2005 03:02 AM
Too Hip, I have to agree, that baby has some nice lines, not all squared off and boxy like the Prowler. Put some Budnik rims and some softer tires on it, and I think you will be the envy of the neighbors. |
TooHipCat POA Site Supporter Prowler Junkie From:Londonderry,NH |
posted 05-10-2005 07:30 AM
quote: OMG...the little car actually has a name?!!! |
ptwob103 Prowler Newbie From:apo, ae |
posted 05-13-2005 10:54 AM
I have had the same problem with the wheels. the car has been garaged the entire time i have owned the car. now, the wheels are completely flaked. I love the Prowler. living in Europe, i am one of the few prowler owners. in three years in England, i have never seen another. this year i moved to Germany and am yet to see one. What has anyone done to replace the wheels? and suggestions, pictures? thanks... cuda |
TLRandall POA Site Supporter Prowler Junkie From:CALDWELL, TX, US |
posted 05-13-2005 01:43 PM
A lot of what I read and hear with you all comes down to your relationship with your dealer. I tell you, I have owned a 1991 Vett and had a lot of trouble with it, the thing fell apart around me after the third year. I have received no more than EXCELLENT response from my dealer with my Prowler. They have gone far above what I have read from some of the dealer experiences posted here. I do know of another local dealer that won't do squat to help - they even refused to do the ball joint recall! Finding that one though seems to be the hardest part. ------------------ |
deelmakur Prowler Enthusiast From: CT(NYC), Gulf Stream, FL, Seattle (Kat stays in WA) |
posted 05-14-2005 07:27 AM
A little closure on this one. For 170 bucks, I flatbed the Kat to Massey Yardley, in Hobe Sound (DC warranty extension pays $100 of it), where Super Tech, "Prowler Jim" Bradley takes a look. First thing he sees is the "heads up" display in the rear view mirror isn't working. A couple of other things like that (that these other guys never even noticed), and he determines it's the powertrain controller, and sure enough, it is shorted. 3 trips on a flatbed (with DC paying $300 of that), a battery I never needed, and a hundred bucks worth of "reprogramming" on a shorted module. In the end, all it took was an honest dealer, with a smart tech. Appears to be a commodity in short supply these days. This message has been edited by deelmakur on 05-14-2005 at 07:28 AM |
MDProwler POA Site Supporter Prowler Junkie From:Fallston,MD USA |
posted 05-14-2005 07:56 AM
quote: That's why warranties end at some point. DC is a big company and sure they could absorb the cost, but could you imagine if you had to warranty one of those floating docks you want to build forever. Or even beyond the stated warranty? In my business the stated warranty is 30 days parts and labor. I didn't create the warranty, just followed the industry standard. But from time to time under certain circumstances we will honor beyond the stated warranty. The point being here is that many business would not survive if repairs had to be honored indefinitely. Especially small businesses. Just my humble opinion But if anyone knows how I can get Toshiba to take back this #@!!*@ laptop, let me know. |
Roger POA Site Supporter Prowler Junkie From:Seattle |
posted 05-14-2005 11:07 AM
Dealmaker, Thanks for posting your story. This could happen to others and it's info being shared like this that can be worth it's weight in gold. I think it was Wildcat's post about transmission sensors that literally saved my bacon on a lonely mountain road, I was carrying a spare and a tool. Roger, Seattle |
deelmakur Prowler Enthusiast From: CT(NYC), Gulf Stream, FL, Seattle (Kat stays in WA) |
posted 05-14-2005 11:22 AM
Roger, you back from the desert? I owe you a breakfast on Alki. Be out all of July, so I'll get the Purple People Eater out of the garage, and stretch it a little bit. Added an XKR Coupe to the NW collection. It's almost as pretty as your Packard. |
ed monahan POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Cincinnati, Oh, USA |
posted 05-14-2005 12:48 PM
Deelmakur, it is good to get some good news on these horror stories from time to time. Glad they figured it out and you are back on the road and happy. |
Sumrfun POA Site Supporter Prowler Junkie From:McHenry, Il. |
posted 05-16-2005 06:44 PM
Deelmaker I also had a problem with my powertrain controller, though I could still run in limp mode with witch I was able to get to my dealer. He was able to determine this from error codes. Also my dealer is very helpful even though I didn't buy mine from them. I really hope that I don't need to use them to much. |
deelmakur Prowler Enthusiast From: CT(NYC), Gulf Stream, FL, Seattle (Kat stays in WA) |
posted 05-22-2005 06:43 PM
One final, final thought. When I complained to DC about the dealers who couldn't properly diagnose the problem, they admonished me for using a non "5 Star" dealer. I guess my thought is, that if by conferring that status on only some dealers, they have in effect created a two tier service operation, that's not very clever. What they are saying is, they tolerate substandard performance from a portion of their dealer network(and then basically say to the customer, "why'd you go there?). Not only does that not make sense, but try to imagine a Japanese manufacturer doing that. And they wonder where the market share has gone.... |
CJ POA Lifetime Site Supporter Prowler Junkie Personal ScrapBook From:Rochester Hills, MI USA |
posted 05-22-2005 07:03 PM
deemakur........I'm assuming that the DC people who admonished you for not taking it to a 5-Star dealer was someone at the Chrysler Customer Service number?? Don't understand why they would tell you that. Prowler production pre-dated the 5-Star Dealer rankings. Any dealer who was willing to pay for the Prowler tech training could have a Prowler tech....they weren't necessarily all 5-Star dealers. Not all dealers had Prowler techs...........who are the most qualified to work on the cats. 5-star ranking shouldn't be your criteria for looking for a dealer who has a tech that can work on them. |
spoons POA Site Supporter Prowler Junkie Personal ScrapBook From:West Palm Beach, FL |
posted 05-26-2005 08:56 PM
Gary, I would have suggested taking it to Jim at M-Y in Hobe Sound, FL in the first place. It seems like most Chrysler dealers have no idea how to fix the Prowler or give good customer service. At least Massey-Yardley's Jim Bradley knows both. I bet when you got the car back it wasn't dirty inside either....because Jim the Prowler Tech is the only one that drives your car at the dealership. ------------------ |
ALLEY CAT POA Lifetime Site Supporter Prowler Junkie From:mesa, az, USA |
posted 05-26-2005 09:43 PM
Not that this is related to this particular situation,,,,,,but I read a sign at a store the other day,,it said: Bitterness over poor quality remains long after the satisfaction of Low Price Interesting,,NO? |
halicat unregistered Admin Use |
posted 05-27-2005 04:38 AM
wise words AC....... very wise words...... |
butchcee POA Site Supporter Prowler Junkie From:Lake Ariel, Pa. |
posted 05-27-2005 08:22 AM
here's another quote pertaining to quality A.C. It's an oldie from my father's wallet:
|
This topic is 3 pages long: 1 2 3 All times are CT (US) Top of Page Previous Page | Return to General Prowler Discussion next newest topic | next oldest topic |
All material contained herein, Copyright 2000 - 2012 ProwlerOnline.com
E-Innovations, LP